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Contribute FeedbackSeven Wells has garnered mixed reviews, highlighting both exceptional experiences and concerning incidents. Many patrons rave about the delicious food, particularly the expertly cooked steaks and Sunday roasts, often complemented by attentive service from staff like Chloe. However, some diners report disorganization and poor management, citing long waits for service and discrepancies with orders. A troubling incident involving foodborne illness has raised questions about the establishment's accountability. Despite the inconsistencies, most guests appreciate the welcoming atmosphere, cleanliness, and variety on the menu, indicating a desire to return, while hoping for improvements in service and management.
We had a lovely meal here and nothing was too much trouble. We had a private booth with a telly. The food was delicious. Our table service was excellent. Chloe was our server and she we great.
Excellent food and service, friendly and quick. Fajitas particularly tasty! Hunters chicken also good. (Draught Speckled Hen as well -Bonus!
We had a lovely roast dinner that was made even better by the great table service. We were attended to by Chloe, who was super polite, professional and very friendly. Perfect.
Having booked for a large group last minute after another establishment let us down we weren't sure what to expect on a busy Sunday lunch. But the food, staff and organisation were 100% spot on and we had fantastic feedback from everyone in our party-the roasts in particular were exceptional and all dietary requirements easily catered for. Very impressed and will certainly be back.
However, the following morning I experienced stomach cramps followed by diarrhoea that lasted for three days. My wife had a similar reaction a few hours later. I contacted Green King Guest services through their website to report our illness, but since we didn't have a food or stool sample to prove that the steak was the cause, they denied any responsibility. Guest relations suggested that we had contracted the bug elsewhere and sent a standard denial letter claiming their establishment was clean and perfect. I am not one to complain frequently, as my review history will show. However, I believe Green King should focus on retaining customers without avoiding liability in such situations.
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