Big Fish Takeaway - South Derbyshire

I was absolutely appalled with the service me and my mother received ay the big fish Newhall. The staff were very rude, unprofessional and made you feel very unwelcome. No service with a smile at all. The woman who served us couldn’t be more sour faced if she tried. To top it all off I asked for chips and curry sauce… instead I got chips and gravy. Would not recommend.

We have been going the Big Fish for years most weeks for chips and curry sauce, however the last 2 months, the quality of food has really gone down, the chips are oily and cold, the curry sauce has changed, I'm not sure if it's had a change of owner or staff or supplier? but tonight was the last time, we will be finding another chip shop, such a shame as it was a great chippy.

We ordered approximately 50 meals to be delivered. All were excellent, on time, good value and such good service. Would recommend.

I'm not one to rant however, today i ordered from the Golden Fish in Newhall today and the chips were like concrete, they were cold, the sausages were like eating a pot of pepper, the delivery driver didn't attempt to ring the door bell and just left our food outside in the cold.. natrually we rang up to talk to someone that was in charge, to be told that we are lying, and all were are trying to do is complain to get free food and our money back... the customer service was disgusting and they put the phone down... my dad then went down with his plate or food to show that we were not lying and to see if there was something that could be done.... the manager then got the police on my father and said he was being violent and aggressive which is far from the truth. I truly am gobsmacked with the way that this has been dealt with. Avoid the Golden Fish in newhall completely. There was no attempt to offer to re-cook the food, a refund or any type or apology that was given. Absolutely disgusting.

I visited some friends in Swadlincote and wanted to try out the local ‘chippy’ and visited here. The restaurant looked promising with a huge selection of food and a big array of hot counters. Having ordered cod, it was cooked fresh (very impressed) alongside chips and sides. The food was reasonably priced but didn’t burst with flavour. The batter on the fish was a little over cooked and the chips, curry sauce and mushy peas were a little plain too. I would give this takeaway a second chance though as thought cooking my fish order ‘fresh’ was a brilliant touch.