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Contribute FeedbackApple Tree restaurant presents a mixed bag of dining experiences, particularly noted during the festive season. While some guests rave about lovely food, excellent service, and a warm atmosphere, others recall disappointment, particularly during busy times. Complaints surfaced about long waits, cold dishes, and miscommunication that left patrons feeling frustrated. However, the restaurant has also garnered praise for its friendly staff, well-presented meals, and the ability to create special occasions. Despite varying experiences, many guests express a willingness to return, suggesting that Apple Tree holds promise for its loyal patrons.
Delicious food and drinks and prompt service from Maitei, Katie and Olivia. Wonderful place for a lovely celebration. Would recommend.
Well, all I can say is that I was so disappointed in the whole experience of our Christmas lunch today. We had a booking for 12.15pm.. we arrived on time, drink were ordered and then sadly it went down hill. Our food did not arrive until 1.50pm! The soup was cold (even the butter block was still whole in the bottom of the bowl), the Turkey was good. However the vegetables were so hard, my elderly mum had trouble cutting them so she left them! My 12 ye old daughter ordered the pizza to which she was given half … which seems very odd and ridiculous after a 2 hr wait! Puddings were lovely, but we didn’t wait for the coffees etc Our waitress was lovely but didn’t communicate either with us or her manage to what was going on. Tables around us were complaining about the waiting too. It was almost like they had completely overbooked and over stretched themselves. We (a booking of 5) did complain and we got all our drink deducted off the bill, only to be informed that the chef had had a medical emergency and had been take to hospital! Obviously, had this been communicated to all the waiting customers the outcome may have been very different and we would have had an understanding and empathy- but this wasn’t! Overall, I was so disappointed not only on the service, but how it left my parents feeling as Christmas dinner was their treat, in a restaurant they use regularly as I have travelled up from Dorset. I would not be able to recommend this restaurant or the festive menu at £32.95 per head. But I wish the staff member a speedy recovery.
Eat at Apple Tree regularly for Sunday roast. So decided to try for Christmas Day! So glad we did, food was lovely! Staff were excellent and had good space between courses so didn’t get too full too quickly! A great experience. Thank you to all the staff who worked Christmas Day! Will definitely return next year.
My friend and I have been to this restaurant a few times because it's conveniently located halfway between us. The atmosphere is lovely, the food is fantastic, and we received great service from Maitri and Darryl.
Lovely food and great service Maitou Sam looked after us well and were very knowledgeable about the menu and drinks
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