Tim Hortons - South Bloomfield

My husband went through the drive thru earlier. A medium coffee with cream The teller ask him if he wants to donate to their latest cause. He replied No The teller proceeded to tell my husband that it 's only a dollar. The tone and response of this teller was totally out of line. You don 't belittle a customer with that kind of response. My husband then cancelled his order. After thinking about it he parked and went inside to report this to the manager or person in charge. They wouldn 't tell him who this in charge person was. At this point my husband is aggravated. He proceeds to tell the 2 tellers this isn 't how you theat customers. One of the tellers says I am calling the police. My husband replied go ahead. My husband then waited for the police to tell his version of what happened. The police told him to go on that they would take care of the situation. My husband and I have been there often. We won 't be back.

Do not waste your time by visiting this location. I stood there for over 10 minutes and nobody bothered to even speak to me or take my order. I had a huge order and a lot of disappointed people. I ended up going to White Castle, where the service was excellent.