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Contribute FeedbackTGI Fridays has faced considerable criticism recently, primarily for its chaotic handling of reservations and lackluster service. Patrons frequently report confusion regarding the Open Table program, often citing unresponsive staff and outdated systems. The restaurant's cleanliness and maintenance have also drawn negative attention, with many noting dirty restrooms and aging decor. While some visitors appreciated friendly staff and favourable food experiences, the overarching sentiment highlights significant operational issues, leading to frustration among diners. To succeed, TGI Fridays must address these systemic problems to restore confidence and create a more enjoyable dining atmosphere.
Yum! great service. great food. keep them up the great job. we're coming back!
We were immediately greeted at the door on (7-12-19 lunch) by a smiling and happy host. when we know that we were in a hurry, she quickly got our drink order instead of waiting for the waitress. that is the customer service in its best. all we saw, smiled and eat came fast and tasted great!
The first time on a Friday. husband and I enjoyed eating every bit. the chicken and garnel alfredo is amazing and he had a steak-sizzler thing, the whisky sauce is delicious! the waitress was great. we have recommended and were in order with our newborn, who created a little chaos. very good experience! especially for a Friday night.
Our waitress was great! she had a hard day with some customers who seemed upset about her service, but she made sure that we were well looked after and even suggested that our food choices were some of their favorites! well done!
We just did appetizers and beer. The brussel sprouts were excellent. The chicken nachos were good, but less than we expected for the price. They have a large beer selection (16), but no craft beers, which is surprising considering the number of local breweries. The restaurant was clean, but a bit dated. The staff was friendly which was great considering the late hour we were there.