Mcdonald's - South Bend

The service was awful. The staff argued and took over 20 minutes to serve our egg muffins. The hash browns were cold. There was only one person ahead of us who ordered a bagel and received it after us. The only diligent worker was a special needs individual cleaning the bathroom. The tables were dirty. It was chaotic with people yelling and arguing with the manager. Overall, it was a terrible experience at McDonald's.

Today we ordered a caramel-rappe and they calculate higher than other mc donald’s. when my father said something about the prices that are higher than others, the car-dru woman reacted with me need the money. bad customer service.

The customer service at the drive-thru was terrible. The employee at the first window was rude and clearly inexperienced. We had pre-ordered our meal through the McDonald's app, as we had done countless times at other locations, and had already paid. The worker incorrectly told us we needed to pay again, despite showing them our confirmation on the app. When I asked to speak to the manager for assistance, the employee ignored me and moved on to the next order. By the time we finally received our food, it was cold from sitting on the counter while I tried to resolve the issue. Overall, a disappointing experience.

Mobile app has loaded me for my big mac after having notified of mcdonalds that my points would run. I received an email that the meal was free based on my points. that happened to me twice. every time I had to come back the next day. to repay.

Mines and My Brother Sandwiches was overheated and burnt, the fries was overheated not fresh at all, plain ice cream sundae tasted funny