Copper Island Pub - SORRENTO

Terrible service. Waited at the bar for 15 minutes before someone finally came out. Unaware of how to make the simplest drinks. Asked for a drink and server promptly went into the back before announcing they couldn't make it. Finally gave up and ordered a merlot, had to stop them from pouring me white wine instead. My friend had to direct them on how to make her drink, would have been faster to go behind the bar and make it herself. Didn't see the server again, had to call for someone when my friend wanted another glass of wine. Will never go back!

If you live in Sorrento, this might be your only pub option. In fact, it was packed the night we went, so it's obviously popular, and our experience might have been unusual. Still, it was probably the worst service we'd ever received. It took a long time for the server to come to our table, but that was okay -- it was a busy night. She finally came and took our dinner order. About twenty minutes later, she came back with my partner's meal and left without saying anything. THEN... she just never came back. Not to see how we were doing. Not to ask if we wanted more drinks. Not to explain why she didn't bring my order.My partner was waiting to eat until my food came. I told him just to eat so his food didn't get cold. After about 10 or 15 minutes had passed, I went looking for the server. She was behind the bar putting away dishes. I asked about my meal. She had "forgotten" to send my meal order to the kitchen, but said it would be ready in about 10 minutes. I said no thanks, helped my partner finish his food, and we went and bought snacks from the gas station instead.Even if the server had brought us TWO meals, the service was horrible -- but what I did not understand then and don't understand now is: How do you take TWO orders, send one to the kitchen, and forget to send the second one? Even if you manage that, how do you bring ONE meal to a table with TWO people at it and not realize that maybe there should be a second meal coming? If I had made such a ridiculous mistake, I would have offered SOMETHING -- a sincere apology, free drinks, or comped the one meal I HAD remembered to deliver. But we got nothing, as though ordering two meals and only receiving one -- well, it's just one of those things. What can you expect as a customer spending your hard-earned cash at our establishment? Well... Lesson learned: We won't be back.

Stopped in after work on a Friday for some drinks with friends. We all ordered the fish n chip special. Amazing. And cheap.

They have a full menu here, but the East Indian dishes are the most delicious items. For the most part, staff is friendly and courteous.

I have visited this restaurant multiple times, but unfortunately, the service is consistently terrible. Our last visit was so bad that we decided to leave and we do not plan on returning.