Master Veranda - Son

I was a bit skeptical at first because of the complaints I read online about customer service. However, my own experience was completely different. They were ve... read more I was a bit skeptical at first because of the complaints I read online about customer service. However, my own experience was completely different. They were very helpful and the installation went smoothly.

Very very bad! Never recommended! I negotiated lighting at the time, but my biggest mistake was paying the money up front to the employees before the work was f... read more Very very bad! Never recommended! I negotiated lighting at the time, but my biggest mistake was paying the money up front to the employees before the work was finished. After the work was done, we noticed that the lighting had not been installed and the window was cracked (see photo). After an immediate complaint, Mr. Yilmaz gave us several appointments to replace the window, which were NEVER kept! And that several times. Conclusion: the broken window is still as it was. I was blocked on all social networks and by phone. Please people give this gentleman and company a very wide berth!

Customer service zero! No answers to emails or complaints. The roof slipped down just after a month and there were other reasons for complaint that were not rem... read more Customer service zero! No answers to emails or complaints. The roof slipped down just after a month and there were other reasons for complaint that were not remedied as you no longer received a response to emails. Never again!!!!

The team guided us through the entire process. From the first conversation to completion – simply professional. read more The team guided us through the entire process. From the first conversation to completion – simply professional.

We are very happy with the result! The masters and employees were very experienced, polite and quick. Small repairs had to be made here and there but that is co... read more We are very happy with the result! The masters and employees were very experienced, polite and quick. Small repairs had to be made here and there but that is completely normal. They always kept their word and what was discussed was implemented.