The Brickmakers Arms - Solihull
The Brickmakers Arms
Description
Nestled in a charming locale, this pub presents a striking facade that invites curiosity. However, recent changes in ownership appear to have impacted both the service and food quality. Mixed experiences highlight disappointing food preparations, such as poorly executed dishes and last-minute cancellations of event bookings. While some patrons lament the decline from past glories, others share uplifting tales of exceptional hospitality and attentive staff, creating a warm atmosphere. This establishment remains a work in progress, fluctuating between a memorable experience and a cautionary tale for diners seeking consistency in both cuisine and service.
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Feedback
I have recently moved to this area and found this local pub...has a very nice garden and play area for children also has a big tv screen outside...the food was very nice. Large portions Would recommend
Please update the website. I'm loving the upgrades but please please fix your ale selection. You could sell Purity Mad goose or anything from Church End Brewery all day long or many others. Loads of good local beer craft beer locally
I am extremely disappointed with the new owners of this restaurant. I had booked a Christmas party for December 16th, 2023, based on the amazing experience we had last year under the previous owner. The new owner had assured us that they would honor all bookings. However, to my surprise, they confirmed the party for the weekend of December 9th/10th and then suddenly cancelled it a few days later. Needless to say, I will not be returning to this restaurant again.
The new owners had reportedly promised to honor all previous bookings. I had a private party scheduled for December 16th, but the new owner cancelled it last minute based on someone else's recommendation. If you're planning to book a room or hold an event at this establishment, I recommend having a backup plan as the new owner does not seem reliable.
We had reserved a private party for our group, which includes a diverse and friendly crowd, with plans for two overnight stays and hired musicians. We confirmed everything three days ago, only to be notified today by the owners that our reservation has been cancelled with just four days notice. This left us out of pocket and our Christmas party plans in shambles. The reason provided was that some local residents did not agree with our views, and the pub did not want to be associated with us. It's important to check before booking to ensure your opinions align with the owners, whatever they may be. How disappointing!
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