Starbucks - Snellville

I always have a pleasant experience when I visit the Starbucks in Target. Carmen and Makayla are two lovely professional, pleasant people. The area is always clean and I love their services ?

Went here today after doctor appointment got me a starbucks and the drink I usually has Chocolate drizzle on it so I asked them if they could put chocolate drizzle on it the lady that served me snapped at me and told me we don 't do that go somewhere else! Though we 're her exact words to me I was baffled not expecting to be snapped and shouted at just for asking if they could put chocolate drizzle on my drink that 's suppose to already come on it so if you want to be snapped and shouted at for asking a simple question this is that starbucks for you

Employees were rude and in the back saying how they hate Saturdays, they are not redeeming reward coupons even when the sign says redeem rewards here the cashier didn’t even look called someone else we don’t do take those here. I know it’s busy but customer service is important and take down the sign if you are not going to redeem the rewards

Two ladies in the front gossiping about work drama and another employee while customers are standing here and when you should be making drinks. I can hear your entire conversations while you’re using foul language. You’re at work.

Before ordering, there was a young lady who was standing there at the register socializing who allowed me to go first. I came to try the Pumpkin Cream cold brew and they stated that they are out of cold brew. I then requested to try the brown sugar oatmilk shaken espresso The cashier did not state that they are out of oat milk. She continued to process my order. The young lady who was before me, then went back up to the register to speak to her friends. The associate who is completing my drink, she called my name, and acknowledged the young lady at the register she then asked the young lady what milk would you like? The young lady then said, soy milk. I got up for my seat and walked to see what was going on, the original associate that took my order she was like oh I forgot to tell you that there is no oatmeal milk, what milk would you like? I said I would like almond milk, within 2 seconds of me saying that… my drink was done with no sticker. I go to work, take a couple sips and my throat started to itch… they put soy milk in my drink and I’m HIGHLY ALLERGIC.