PizzaExpress - Slough
PizzaExpress
Description
Customer experiences at a popular local pizza restaurant reveal a mix of service quality and food satisfaction. While some diners enjoyed warm, courteous service and praised dishes like the garlic bread and goat's cheese pizza, others faced significant delays and unprofessional staff behavior. Reports of unfriendly front-of-house encounters and insufficient menu options left some guests feeling unwelcome. Conversely, families appreciated the Halloween-themed ambiance and engaging staff interactions. Despite occasional issues, many remain hopeful for improvement, underscoring the potential of this establishment, yet emphasizing the importance of consistent service and adequate staffing for a better dining experience.
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We dined here twice in November, and I must say the service was warm and courteous at both times. The garlic bread with cheese is absolutely fab and hence we ordered it both times. The spinach ricotta cannelloni is delicious. It’s a spacious big restaurant and airy and tables distanced unlike many eateries in the UK!
Went for lunch with my wife and a friend as the restaurant was EMPTY we were given a table quickly. While we were sitting my friend found a gum stuck below the table!! The person didn’t write the order on a pad or anything just was trying to memories our whole order after which we thought he would forget to put something through and he did forget 1 of our main course!!! When asked he politely said “let me check” and when he returned with the pizza he politely said “the kitchen forgot to make it”. My wife’s vegan pizza was horrible, didn’t look appetitive and the dough balls was a like floating in grease. Our pizzas were okish. They only reason I have 2 stars is because of the boys even though he forgot our mains, he was very polite and with some more training he could be a good staff..
My wife and son used to visit this restaurant every week, sometimes even twice a week after his swimming lessons. This routine went on until 2023. The staff was always friendly and welcoming, and they never had any issues with the service or food. It is unfortunate that the restaurant has closed down. I was shocked and deeply disappointed when I found out, as I'm sure many others in Slough will be too.
Blonde front of house has the worst customer service I’ve ever seen. Threw our menus down on the table and walked off before we’d even sat down. When we were finished she asked if we were done and after us saying yes, she walked off to go talk to other customers! We had to ask another server for our bill 20 minutes later as she was still talking to the other customers. Will not be back
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QR-Code for the menu
