Gino's Pizza Spaghetti House

Place has really gone down hill in the last year. Every time I try to call nobody to answer the phone.

We haven't ate at this location for about a year because of the service and prices. We decided to give it a try tonight, since it is a local business. After 30 minutes of trying to call my husband gave up. I pulled up to the drive thru window (before I got his message to just get him Wendy's) and sat there for a long time. Phone ringing off the hook, no one acknowledged me at the window. Good thing I checked my phone and went somewhere else. Now I remember why we stopped going here. Why has this location gotten so bad? What has changed?

I ordered 2 steak and cheese. 1 plain and 1 just the way you fix it. I ended up with a piece of meat on both sandwiches and a tablespoon of cheese on one and all the wrong toppings on the other. I called the manager and she said they have two steak and cheese sandwiches and it was my fault for not ordering the right ones. It cost me $27. For that amount I could have ordered from a real restaurant. I will never go back. Also the manager hung up on me.

I don 't understand how a business can function and operate properly if no one answers a phone, and if they cannot get an order correctly. Previous reviews are the perfect testament to how this establishment is on a road to failure if things do not improve, because a business CANNOT function and operate properly if the employees cannot answer a phone or get the order right. The first time I received everything I ordered but a pizza and breadsticks, so I had to return. I let it slide, even though they apologized for 'leaving it on top of the oven. ' The second time, my $40 order was made incorrectly, though they didn 't hesitate to obviously charge me full price for the extras I ordered. Instead, the meal didn 't come with those extras but it DID include everything I said I did NOT want on it. What 's the criteria for working at this Gino 's location? Be above the age of 3 and below the age of 10? Get it together.

First time eating at a Gino's. The $5 pizza deal was good, I had ham as my topping. The spaghetti and meatballs tasted better than Olive Garden's. The cashier was friendly. They did provide a military discount which is much appreciated.