Zoup! - Sioux Falls

Honestly it wasn’t the greatest but it wasn’t the worst; as far as the food goes it was alright, albeit quite expensive for the portion size but it wasn’t my main complaint. My main problem is that the staff was consistently “hanging out” in one of the booths, which if it’s slow I have no problem with, but they were on the clock not serving us, and only came to the front when asked directly. A customer shouldn’t have to FIND and ASK the employees in order to purchase a dish.

I have been a visitor to Zoup for several years and had no complaints. Until my WEDDING DAY! We had placed a mobile order for our wedding party several days in advance for our lunch the day of. Everything was confirmed and set for the day. HOWEVER, the night before, and automated email is delivered canceling our order with no reasoning or apology. Zoup did not answer our phone calls or emails. Leaving us in a position to cater food the night before my wedding for our wedding party. This situation ruined Zoup for my friends and family.

Soup was cold. Salad tasted liked it’s been sitting in the fridge since the fifties. You could have knocked someone out with the bread.

First off, the staff here was really warm and chatty. While we were in line, the staff was serving a real time-suck boomer couple who took forever to figure out what they wanted to eat, and not a single member of the team looked frustrated.They had real vegetarian options, not just preparing something with no meat which was pretty rad.Great little break from our drive. Vegetarian options: They had at least 2 vegetarian options from each category of food they serve.

This place is not open and nobody responds to emails or phone calls. I'll change my rating once that changes.