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I placed an order on the app ahead of time. I get to the restaurant and they tell me it’s gonna be 10 minutes to get my chicken. Which is fine. I went in 20 minutes later and asked for a refund. They told me they could not do refunds, and then I had no choice but to wait or I could leave and take it up with corporate office to see if I can get my money back. All I sat there for over an hour waiting on my chicken and... View all feedback.
I placed an order on the app ahead of time. I get to the restaurant and they tell me it’s gonna be 10 minutes to get my chicken. Which is fine. I went in 20 minutes later and asked for a refund. They told me they could not do refunds, and then I had no choice but to wait or I could leave and take it up with corporate office to see if I can get my money back. All I sat there for over an hour waiting on my chicken and there were very little cars in the drive-through or in the parking lot. This place is a joke they don’t take customer service seriously and they were laughing about it and the french fries were ice cold I will never go back there again and I caution anybody to go there, the one on E. 10th St. in Sioux Falls South Dakota
This location needs to step up and hire better management and workers. This location always BUT ALWAYS seems to mess up my order. Either missing items or wrong order! And serving outdated food where you can taste it’s not fresh but old chicken they’re cooking up. Sucks every time I order I have to count the chicken cause apparently they don’t know how to count. And start serving better and fresh food to its customers and when mentioning something manager gets an attitude. Not sure how this location still open after seeing I’m not the only one with the same issues. Shows owner of this location does not care how they training and running this place. All I can think of it’s headquarters stepping in and seeing these continuous problems and issues with this location.
I ate there for my first time yesterday. I'm not from Sioux Falls, but I enjoyed the restaurant's food. Top tier food and service. Great restaurant.
I ate there for my first time yesterday. I'm not from Sioux Falls, but I enjoyed the restaurant's food. Top tier food and service. Great restaurant.
Worst possible customer service ever. Didn’t get to eat there because they told us it would be 45 mins before they could even take ourOrder. We walked out. Staff was inadequate, shift manager was totally incompetent.
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