Burger King Eurotunnel Terminal

I went to the only open restaurant and ordered the Angus cheeseburger and fries. After a short wait, I received my food in a bag. It was less than £10, so I wasn't expecting much. However, the burger was much smaller than expected, with only a few fries. The burger had a strange, burnt cardboard-like flavor, possibly from a smoked sauce. It was cold and inedible, so I ended up throwing it away. My expectations were very low to begin with, but this meal exceeded them in a negative way. I would recommend buying a sandwich from the newsagents or Starbucks next door instead.

This restaurant experience was a disaster. We waited 20 minutes for just 2 items, while others around us were complaining about missing their trains. It seemed chaotic behind the scenes, with no one appearing to know what they were doing. I ordered the chicken fries with spicy dip, but had to rush for my train so I grabbed my food to go, only to realize later that the spicy dip was missing. Additionally, the katsu curry sandwich I ordered was disgusting. At £14 for just those two items, we definitely won't be returning. The prices felt more like what you would expect at an airport.

Website advises it’s open as does twitter it isn’t this is poor when you’ve travelled with family on a long journey . Only duty free and Starbucks are open don’t rely on the facilities here in the terminal

Never open! Why is this restaurant never open? This is the last time I will rely on this restaurant, it’s always closed which is frustrating as it’s the only place to eat at the terminal!!

We pass through the terminal about once a month and usually get decent service despite the queues. This Saturday no queues 3 staff and manager so we thought we were in luck. Staff did not speak English or French eventually order processed and we had a long wait. When we got the pack and hurried out for the train we opened it to find chips were cold and none of the sauces we had paid for were in the bag. Very un-impressed.