Domino's Pizza Shellharbour - Feedback

Delivery Services, Pizza, Fast Food

Reviews

Overall Total Score
2.7 out of 5
Average | 264 reviews

Reviews from various websites

Google

Last update : 08.12.2024

1.6 ★ from 80 reviews
george-jordan-3
George 08.12.2024 - 15:01

Ordered multiple times haven’t received order claims it’s open until midnight and sometimes 1am definitely NOT. I live in Flinders SHELLHARBOUR and I’m calling Domino’s SHELLHARBOUR and being told I’m not in the range for delivery How funny enough said SHELLHARBOUR isn’t that big so yea where exactly do you deliver, if not Shellharbour what a joke. Service: 1

paul-dopper
Paul 08.12.2024 - 15:01

I walked in to order a pizza. The two young guys there completely ignored me. When I received my pizza, it was only half-cooked and had a soft and soggy base. I won't be going back there Food: 1 Service: 1 Atmosphere: 1

jess-wilson-student2
jess 08.12.2024 - 15:01

Ordered food kept getting delayed every minute and then kept hanging up the phone on us super bad Service: Delivery Meal type: Other Price per person: $20–40 Food: 1 Service: 1 Atmosphere: 1

garry-coleman-snake6
garry 08.12.2024 - 15:01

Good Meal type: Dinner Price per person: $20–40 Food: 4 Service: 5 Atmosphere: 4

robert-pankhurst
Robert 08.12.2024 - 15:01

Never going back here ever again made the card payment didn’t receive the food and they claim they never got my order but they took my money now I want it back Meal type: Dinner Price per person: $1–20

**Restaurant Review: A Mixed Bag at Domino's Shellharbour** Domino's Shellharbour has garnered mixed reactions, with some patrons expressing frustration over inconsistent service and delivery issues, often citing inaccurate operating hours and missed orders. Meanwhile, others celebrate exceptional staff, highlighting the positive experiences provided by attentive employees. Menu items have had varied reception, with complaints about incorrect orders and disproportionate toppings, contrasting with praise for delicious pizzas—especially the gluten-free options. Despite some customers advocating for alternatives, the atmosphere and accessibility have garnered appreciation. Overall, while there are standout staff and commendable meals, the overall experience seems to fluctuate significantly, leaving room for improvement.

Menu

Last update : 22.01.2023

1.2 ★ from 10 reviews

Hello, I placed my dinner order around 10:40 PM and was told it would arrive by 11:11 PM. Unfortunately, my food never arrived, and when I tried to call the restaurant, there was no answer. I usually order from here, even late at night when I finish work. I would like a refund for my meal, please. The service was for delivery, and I typically spend between $20 and $40 per person. Thank you.

I was disappointed with my visit to Domino's Shellharbour today. The food was unappealing and honestly quite bland and tasteless. The toppings were sparsely spread, and the crust was so thin that I felt like I was eating paper. The only positive aspects were the meatballs and garlic bread. However, I did appreciate the excellent customer service from the delivery driver. Overall, they really need to improve; it was quite disappointing, and we won’t be returning.

I ordered three Knockbrote, but all of them were frozen! They sent a driver with three replacements, but unfortunately, they were still frozen!

I would rather spend the money and make my own service: eat: dinner

Would give 0 stars if I could. I ordered one pizza and a pack of cheese and garlic scrolls on doordash (which is delivered by the restaurant at 6.20pm. Delivery time frame was between 6.45-6.55. I was then notified at 7.20 (35 minutes after the delivery time-frame that the order had been completed even though the pizza had never arrived. I then called the store 4 times before they picked up only to be told that they had never actually received the order. After a half hour (7.50pm chat with doordash (which they couldn 't do anything about because it was 'delivered by restaurant ' , my order finally turned up at the frontdoor (even though the restaurant had never recieved the order‍ And my food was COMPLETELY cold.

Zomato
3.1 ★ from 3 reviews
Restaurantguru
2.9 ★ from 171 reviews

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