Five Guys - Shelby Township

I don’t often leave reviews but the service and food quality at the five guys in Shelby was AMAZING!!! I came in with my elderly mother. Who said she can’t just find a good hamburger anymore and five guys proved her wrong! The two lady’s in the black shirts working today went out of there way to help my mother to her seat and even opened the door on the way out. I can’t say enough about how hard the crew is working to assure everyone had a great experience. Needless to say my mom has a new favorite place to eat and we will be returning soon!

Five guys working and one lonely girl. Lovely people and service. Great milkshakes. My dog loves the look of that brown paper bag when I come home. A smelling heaven.

GrubHub GH screwed up delivered food to the wrong house. The Shelby store immediately remade my food and called me personally to straighten it out and refunded my money without delay dispite the fact that GH blamed the Shelby store for not having the right address? GH the order was placed on line w/an email confirming the right address. The Shelby store was very professional, courteous and had excellent customer service. You must go to this store, never have they disappointed me in 2 yrs. I am a life long customer thank you 5 guys!

I like FiveGuys and this location is fine. The order comes fast most of the times, place is kept clean, I never had a messed-up order either. It's the closest location to me, we eat here regularly. Great location to grab something to eat after a nice day at Stony Creek...

A very nice experience. The store wasn't packed with people but had a good amount, all seated. My order was ready and waiting for me with a 2.5 min wait for fresh fries, per their standards. Can never complain about hot and fresh fries. The staff were very friendly and communicate well with eachother and the patrons. The food was delicious and as ordered. Will return.