Pizza Express - Sheffield

I arrived at the restaurant around 8:10pm on a quiet Wednesday evening. There were only five other tables occupied and about half a dozen staff members. It wasn... read more I arrived at the restaurant around 8:10pm on a quiet Wednesday evening. There were only five other tables occupied and about half a dozen staff members. It wasn't very busy at all. It took about 10 minutes to be served, and another 40 minutes for our food to arrive, even after reminding the staff that we had young children with us and it was getting late. The service was slow and lacked urgency. The food was okay, nothing particularly special, and not great value for money - we spent around £50 for four meals including one adult pizza, a salad, two small pizzas, and one round of soft drinks. Overall, it was a disappointing experience and I won't be returning in a hurry.

We attended tonight at the CENTRETAINMENT IN SHEFFIELD MY husband asked if he could have his pizza base rolled a bit thicker as we could clearly seeing the chef... read more We attended tonight at the CENTRETAINMENT IN SHEFFIELD MY husband asked if he could have his pizza base rolled a bit thicker as we could clearly seeing the chefs rolling the pizza in front of us ! So it’s not really too hard just don’t roll it as large then it would be thicker with the same amount of dough !!!! We were told NO as they could get confused when they get them out of the oven !! I then asked could I have the sauce that comes with the calzone not as spicy I was told NO as the staff would not know which pizza was less spicy if there was another pizza in the oven !!! Which to us seemed ridiculous as I am sure the chef could have made a small marking to signify which was our food !!!! We have visited other pizza express and never been told we cannot have what we asked for tonight !! The waitress was so rude to us clearly thinking we did not understand the word NO We sat for a minute and thought to hell with her why should we pay for 2 pizzas that weren’t to our taste so we cancelled the order and left !! After all it’s not as though the food is cheap it’s actually quite overpriced !! My husband is actually the manager of a well known Italian restaurant in Sheffield and they frequently get asked for things to be a little bit different and it is never a problem as the customer is paying NOT the waitress !! We asked another waitress for the bill for our drinks she went to get it from the till I watched our waitress make a bee line for her and insist on bringing it over to us herself again with that same challenging attitude !!’ Her name is apparently Lucy and I will be complaining directly to the manager !

Wow ! Can’t believe how much I just paid for a meal at Pizza Express, Centertainment, Broughton Lane, Sheffield. £31.30 for a beer, small pizza, dessert and cof... read more Wow ! Can’t believe how much I just paid for a meal at Pizza Express, Centertainment, Broughton Lane, Sheffield. £31.30 for a beer, small pizza, dessert and coffee. Eye-watering ! Heard in last few years Pizza Hut nearly went bankrupt, but can’t imagine why, their margin on net ingredient cost must be well over 1000%. Even taking into account National Minimum Wage and their spiralling energy costs which were halved today by Jacob Rees Mogg . That’s one hell of a profit margin to lose ! Food, pizza La Reine, red berry vanilla cheesecake was enjoyable and service good as it always is. A few little niggles. Every piece of printed material placed in front of you encourages you to join their loyalty club there and then to enjoy free dough balls £6.95 to purchase so now in the region of 2000% mark-up However it appeared the server on their website appeared to be down and even after checking my email and junk file it was unable to remind me of a long forgotten password. Their long standing baked vanilla cheesecake had been replaced by a pale imitation and cream for my coffee cost me an additional £2.00 despite previously having been provided free with dessert. That’s about 20p per ml by my reckoning. All in all I felt mean not leaving a tip for the waitress as she drew me a smiley face on my receipt, but had to ask for sugar with my coffee and for salt and pepper with my food. Shame it will be a while before I visit a Pizza Express again, maybe when I’ve saved up or maybe won The Lottery.

Really good food and service, came as part of a trip to the arena and they managed to accommodate us even though they were busy read more Really good food and service, came as part of a trip to the arena and they managed to accommodate us even though they were busy

The service at this restaurant was extremely disappointing. We waited nearly 30 minutes for our starters and had to chase up some extra garlic butter after anot... read more The service at this restaurant was extremely disappointing. We waited nearly 30 minutes for our starters and had to chase up some extra garlic butter after another 10-15 minutes. The staff seemed to be working hard clearing tables and serving food, but the management was lacking. Despite mentioning that we had a reservation, our name wasn't taken to mark us as arrived, which was brushed off by the staff. This lack of organization made us question the point of even booking a table. This experience was unlike any other Pizza Express we have visited before. It is important for bookings to be noted in order to properly allocate staffing, but it seemed that was not the case at this location. The manager was seen chatting with friends at a table, setting a poor example for the hardworking yet unsupervised young staff.