Common - Shah Alam

The food and pastries served here, despite the exorbitant prices, is really well done. My personal favourite is their soto. If food was the only metric, I would... read more The food and pastries served here, despite the exorbitant prices, is really well done. My personal favourite is their soto. If food was the only metric, I would rate this place better. What often sours the experience here is the staff. They are unfriendly and unattentive. And sometimes I can't help but wonder if they want to be there in the first place. There have been multiple occasions where I would come for a meal with a group where the server don't even bother to place the plate of food infront of the person who ordered it. They don't ask and quite frankly, it seems that they don't care. And when we point this out to one staff in particular (I didn't ask for a name), that staff scoffed and got defensive... which is really odd and offputting. The Common didn't use to be like this, but in the recent year or so the decline in staff attitude has really made me think twice before making a visit. I hope management will begin to take steps towards training your staff. All the best. Food: 4 Service: 1 Atmosphere: 3 Meal type: Brunch Price per person: RM 20–40

Let’s start with the positives: 1. The grill cheese is really out of this world. The bread is toasted to perfection with a generous spread of butter. The sourdo... read more Let’s start with the positives: 1. The grill cheese is really out of this world. The bread is toasted to perfection with a generous spread of butter. The sourdough is crunchy enough but not hard. There is a satisfying cheese pull and the taste is immaculate. 2. The location is perfect in Section 13. A lot of parking nearby 3. The coffee is also descent with pretty descent taste 4. The pricing in general imo seems really reasonable for the quality and quantity of the food provided. 5. The cashier and Barista were really the only nice and friendly staff there Cons: 1. The service is painfully slow. 2. Some of the waiters don’t communicate how to order (self service) and expect us to magically know. 3. The staff can seem cold and unfriendly to a new customer. Overall, this place is popular and does get crowded. So pls plan before coming and I would still recommend trying the food!! Food: 5 Service: 4 Atmosphere: 5 Meal type: Brunch Price per person: RM 20–40 Dietary restrictions: Those with lactose intolerance will find it hard Parking space: Plenty of parking Parking options: Paid street parking Kid-friendliness: Suitable for kids

If there are rules about seating time or customer policies, they should be communicated politely and clearly, not by forcing customers out. The café looks nice,... read more If there are rules about seating time or customer policies, they should be communicated politely and clearly, not by forcing customers out. The café looks nice, but good ambience means nothing without basic customer service and respect. Will not be coming back and do not recommend this place at all. Food: 1 Service: 1 Atmosphere: 4