Neutral Grounds - Seward
Neutral Grounds
Description
Charming neighborhood café prized for exceptional espresso—its lattes and a standout cinnamon roll draw repeat visitors. The cozy, art-filled space is welcoming to families with a kids' play counter, toys, changing table and high chairs. Service and food are generally praised, but unreliable closing practices frustrate patrons: staff often stop serving before posted closing (around 2:00pm), and the menu lacks visual guidance. Street parking can be tight.
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Feedback
Great cappuccino and suggestion from the barista. Friendly and nice atmosphere.
Great atmosphere and fantastic coffee! I got a latte and my husband got just coffee and both tasted great. We especially appreciated how kid-friendly it was. Our kids loved the play counter and toys and open sign. The changing area in the bathroom was fantastic and available high chairs were a plus! Great family friendly place.
Saturday hours are posted as closing at 2:30pm. A little after 2pm staff refused to serve drinks. They claimed that they stop serving at 2pm.Please update hours to show that you close at 2pm, not 2:30pm. Staff were gone and shop dark before 2:30pm (Note to management: make sure you do not pay them to be there until 2:30pm).Staff definitely wanted to be gone as soon as possible on Saturday 15 April.I cannot rate the drinks, since they will not serve drinks when they are officially open. Huge disappointment.
Good coffee but sometime the hours are different then what's listed here on google
This review is after two visits. On our last visit (4/15):We came in an hour before close. The kitchen was clean but they said they had zero food items to serve us. They didn't offer drinks. We got lunch elsewhere.At 2:05 we went back in for drinks. They said they stop all service at 2:00 pm. They were closed and the lights were off before their 2:30 posted closing time.If you're going to stop serving at 2:00 pm, please change your closing hours to reflect that.
FAQ
More information
QR-Code for the menu
