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Contribute Feedback What Jessica Costanzo doesn't like about Shabu Seregno:
Home delivery. Order delayed 45 minutes. Terrible telephone treatment, treated with disdain with the excuse of we are full of work . On the second explanation call they hung up on me. At 8.20pm they told me that the rider had already left, once he arrived at 8.50pm on the receipt I read the issuing time as 8.43pm. Who do they think they 're kidding? Unacceptable Service: Delivery View all feedback.
Home delivery. Order delayed 45 minutes. Terrible telephone treatment, treated with disdain with the excuse of we are full of work . On the second explanation call they hung up on me. At 8.20pm they told me that the rider had already left, once he arrived at 8.50pm on the receipt I read the issuing time as 8.43pm. Who do they think they 're kidding? Unacceptable Service: Delivery
Food: 1 Service: 3 Atmosphere: 1
I don't even know where to start. Order placed today on the @deliveroo website. Order expected with delivery at 7.55pm. At 8.04pm we call to find out where your order is since the application said it was delivered but we discover that the order hasn't even left. We call back at 8.25pm the girl tells us that our order is ready but the rider hasn't returned yet but is on his way, a matter of 2 minutes. We call back at 8.40pm, the order is still there ready, already glued, and delivery is now scheduled for 9.00pm Finally the order arrives at 9pm, completely cold. Now I wonder how we do it? The justification given is that this evening they have no riders and therefore, perhaps, it is appropriate not to carry out dedicated promotions.
Takeaway order time estimated at 30 minutes... 1 hour and a half late!!! NEVER AGAIN!!! Service: Delivery Meal type: Dinner Service: 1
We ordered a home delivery consisting of 6 dishes with Deliveroo (there were 2 of us . The delivery was scheduled for 9.30pm but in reality it arrived half an hour late, so at 10pm. Not bad except that the order arrived half full and without sauces. I would also add that when the courier handed me the bag the first time for which I would have had to pay a part with the cash, €8 to be exact, I gave him 10 and he replied that he didn't have the rest (very little professional, I always leave a tip but it is a choice, not an imposition! .