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Contribute Feedback What johnhouston2 likes about Caffe Nero:
Caffè Nero York Coppergate is a pleasant branch of the chain. On a wet Friday morning it was pretty quiet so service was swift and efficient, so I can only assume that previous reviews re slow service clearly reflect busier times. As expected, my coffee and toasted sandwich were excellent. View all feedback.
What Gavin Townsend doesn't like about Caffe Nero:
Not dog friendly… Bought drinks we have a small puppy who has anxiety so he sat on my partners lap. Rudely told to put him on floor as it’s apparently health safety nonsense. I’ve worked in hospitality for 20 years. I would suggest head office to look into the angry rude manager View all feedback.
Staff were disorganised and disinterested. When handing out drinks, they were just chatting to each other and couldn't even tell me what each drink was. Drinks were watery and one was lukewarm. Lots of seats available.
Best tasting coffee of all big name coffee shops in my opinion
Amazing service every day from the superb Charlie (female). Always a smile no matter the weather and does the best large latte and cappuccino (with sprinkles) to take away! Andy and Steve from Work with York
Ordered an iced Americano and a iced velvet latte. The Americano had 2 cubes of ice and the iced velvet Americano was just room temperature. The person was friendly with the service and everything but the drink was not even close to iced. Disappointed. I don't generally leave a bad review, but the word iced drink has an expectation.
Very friendly patient staff. Enjoyed my visit. Just very busy and lots of messy tables but staff were busy seeing to customers
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