Images
ContributeReserve now
Feedback
Contribute FeedbackRoberto's restaurant offers a mixed experience, with a disappointing lack of gluten-free options, slow service, and disappointing desserts. However, the pasta dishes are good value with excellent portions. On a positive note, there is praise for the attentive and accommodating staff, as well as for the delicious and prompt service provided for a large group. The restaurant also receives accolades for its friendly atmosphere, polite staff, and delicious food offerings, particularly the Penne Arrabiata and Lasagne. Overall, Roberto's seems to provide a hit-or-miss dining experience depending on specific preferences and circumstances.
I visited Roberto's restaurant one afternoon after a game of bowling with two friends. Unfortunately, I have Celiac disease and lactose intolerance. When I asked for tea with an alternative milk like oat or soy, I was told they only had water available for a price of 3.95. When I inquired about gluten-free options on the menu, the staff seemed unsure. I was disappointed to learn that there were no gluten-free starters available, so I settled for a pizza with prawns, even though I dislike prawns. In the end, I paid 16.95 for a salad and a glass of water, while my friends enjoyed their meal and tea. The waitstaff were friendly, but my overall experience was disappointing. I will not be recommending this restaurant to others, and my friend who used to visit weekly has also not returned since. I lodged a complaint, but the response I received was unsatisfactory, citing that the staff were unavailable due to illness and holiday. This incident occurred on September 1st.
Dined at Roberts’s tonight while staying at the Premier Inn opposite the restaurant. What an excellent experience from the greeting at the door, to the prompt and friendly service, to the excellent food, to the professional chefs. We used to dine at the old Roberto’s when it was on Lord Street but that was 20 years ago and it was a good choice tonight to have a bit of nostalgia. A very genuine place to eat could not recommend it enough.
If you're looking for good garlic bread here ask for garlic on your bread. It was very bland and disappointing. Lacked salt butter. However, main courses of carbonara and cannelloni were very good value. Good portions. Attentive service too.
We went off the cuff for our tea on a Sunday around 6pm. We didn't get starters, just main and dessert. Mains, carbonara and spaghetti and meatballs. Carbonara was lovely, nice portion too. My dessert was fudge cake and ice-cream, warmed, cake was over done in microwave so all fudge melted away from cake, and cake ended up a bit dry, the ice-cream was cheap vanilla. My partner han meatballs which again was nice and good portion. His dessert was apple and blackberry crumble, came in a small pot, the apple was nice he said, but the crumble was anything but, I tried a bit and it was soggy and thick, looked like it was uncooked and soggy pastry almost, nothing crumbly about it, and I've made various crumbles and eaten a few over the years, this was the worst. We had 1 cold drink each. This came to around 50 pounds. The service was ok, one young male staff was so slow in his movements around , also no eye contact on serving our dessert, the other staff were ok so overall reasonable. Did not complain about desserts just left nearly all of them on the plate. I would go again for the pasta but no dessert .
Stayed at the Premier Inn over the road so booked Robertos simply due to it's location. Excellent choice. Food was hot and very tasty. Lots of choice, could have chosen lots off the menu. Good value, good service. Would recommend.