Pausa Coffee Shop - Sefton

Great friendly staff. Always a smile and a chat. Could do with a manager only role. Always a pleasure to go on a regular basis.

Beautiful little caffe, beautiful people, good a visut worth

Excellent stylish little cafe, with friendly staff and very good eating.

I popped in for a coffee and waited at the counter for quite some time. Despite there being three staff members present, none of them acknowledged me, even though they clearly saw me. I understand that immediate service might not be possible, but a simple greeting or acknowledgment would have been appreciated. Disappointed with the lack of customer service, I decided to leave and find a better option. I will not be returning to this establishment. Proper training on manners and customer service is definitely needed. Quite a shame.

The cappuccino coffee was delightful and we will definitely be coming back on a whim! The food looked very tempting, but since we had just eaten lunch, we plan on returning soon to try it out.