Park - Sefton

I booked the Festive Fayre menu online and paid a deposit. When I arrived, I was told that I needed to have pre-ordered my food. I couldn't find anywhere online to do this, so it may have been my mistake. It turns out you need to phone in advance or fill out a paper form, which wasn't clear on the website. The waiter was able to ask the chef and we were given a limited choice. It felt a bit awkward, but we made the most of it. The meal was okay for the price, but it didn't live up to the menu descriptions. When it came time to pay the bill, they had no record of our deposit. Greene King, please improve your communication.

This is a large pleasant building, it has covid-19 measures in place which seemed to work well. The staff were polite, some drinks were ordered at the bar, some by the app which worked well. The only down side was the Abbot was not worth drinking (which is normally a very good beer) and other beer was just OK. Some improvement in cellar work would help but overall very pleasant and a very good night out.

Went with my family for a meal . Drinks took ages to be served after ordering on App . Glasses dirty and even the barman said they smelt awful . The meal then came and my partners chicken was raw inside ! I couldn't believe it !! How can you serve raw chicken ?? The 2 female bar staff attending to us had no customer service skills whatsoever. The whole experience was diabolical . We will never return to this place again . Such a shame this pub has ended up like this . The manager did reply to our review on the pubs website but it just sounded like excuses to cover up the fact that the food was awful , the place was dirty and the bar staff appeared to have no customer service training at all . Very disappointed!!! Please avoid at all costs and dont waste your money here.

The Park has lost it’s vibe in the last 2/3 years, but now it’s even worse. Staff are rude, your unable to sit with anymore than 7 people, even from the same household. The female “bouncer” has no clue on the covid 19 measures. Patrolling the area as if it was some sort of school cantina, while shes watching out for any table with more than 6 people. Unlike other bars she doesn’t even wear a mask. We ordered, 2 members from our party were late walking up. The park has no signs or notice boards telling you it’s 6 per table, but they will happily take your money and allow you to order 7 drinks. Are drinks then got refused by the waitress (with no mask on) due to 1 to many from the same household. Plenty of better places to go in Birkdale that have better measures in place which cater for larger groups. And not to forget the so called “rules” seem to be different on weekdays which is probably the best time to visit Birkdale.

I have recently visited your establishment and i have to say i am extremely impressed with the way that you are handling the current situation. The information given at the door was precise and i didn't feel like i needed any more information. The bar staff were very helpful in giving me the different gins and wines available, even though i couldn't decide they were still very patient with me. Originally we came for drinks but we ended up getting food, the food service was wonderful, speedy and the staff that brought it over were polite and efficient. Thank you for making my visit enjoyable and I will make sure to come and visit again soon :