Mcdonald's Restaurants - Sefton

Called in for a coffee delivery drivers all sitting round while only 2 people in the shop at any one time when asked why said goverment regulations told themnits nit as I worknin a smaller shop and we are allowed 5 in ordered coffees unfortunately...they sat there that oong the cream had disappeared off the toffee lattes and had to replace vappyas I ordered a large one they gave me a small one all your staff need training in customer service as they are disgraceful the way they talk to you with a horrible attitude this has to be the only mcdonalds where I won't go back to after today I have a local mcdonalds and their service is always spot on their drivers also wait outside so customers are allowed in they don't sit around laughing and joking quid up for 20 minutes just for coffee and the que was long as it was in the drive thru as well maybe you should concentrate on the paying customers not delivery drivers and retrain you staff to be nice to the customers that pay their wages if the was a minus score you would have got it you don't deserve a one after the treatment I got there

Great if you want to stand outside forever while they let next to no one inside, except Just Eat delivery drivers of course. Once finally seated I expected service to be quick being as the ridiculously over jealous entry policy let hardly anyone in, so...few customers to be served. But no, took ages to serve the few customers they actually decided to let in. Won't be back.

This team couldn’t get an order right if it was the last thing they needed to do! I’m allergic to tomato’s so I made sure I unticked tomato from the burger so what did the muppets do at Kew McDonald’s? They added extra tomato’s on...my burger! I’ve complained a number of times about this and obviously they are not doing anything about it! I’ve had parts of the order not arrive at all from the delivery service, it’s pathetic

McDonald’s is McDonald’s! But been served by the same guy a few times and he’s just great, came through the drive through tonight asked his name but can’t remember what he said think it was kunis, think he is polish but not sure! Just always...nice and think he’s a credit to your team!

Yesterday, after a busy day, my family and I decided to pick up McDonald's on our way home. I ordered a Double Big Mac with fries, a Quarter Pounder with Cheese with fries, and 2 ice creams. Unfortunately, when we got home (just a short drive away), we realized they had given us a Big Mac with cheese instead of the Quarter Pounder. The food was also cold, barely warm. It was too late to go back, so we had to either eat the cold food or go hungry. It was disappointing.