Reviews

Overall Total Score
3 out of 5
Good | 82 reviews

What NannyLiverpool doesn't like about Marks Spencer Cafe:
Visit regularly. Called in for coffee last week. Asked for skinny cappuchino. Told they had run out of skimmed milk- again!!!! Asked why they couldnt get skimmed milk from the food hall. Told it was company policy????? View all feedback. What Lindylou2014 likes about Marks Spencer Cafe:
We visited on Saturday afternoon for the first time in over 6 months and it was lovely to be back. The staff have a good system in place and it was clean and tidy. I’ve missed the staff as they are always so welcoming and pleased to see you and happy to chat which is great. It was lovely to see Carol and I can’t wait to see Sandra again. The place wouldn’t be the same without them. View all feedback.

Reviews from various websites

Gastroranking-it
1.8 ★ from 27 reviews
jamesmC1452QF
16.10.2024 - 06:24

Staff more interested in looking at their rota for who should be doing what instead of serving customers. Huge que( i waited 20mins to be served). Didn't have a...

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Jillyd77
16.10.2024 - 06:24

Rude staff engorging the customers and looking them in the eye and engorging them I would expect why more from M&S so please do better

Joan
16.10.2024 - 06:24

We go there now and again, have had toasted teacakes a number of times, but on this occasion was not toasted on both sides which made it taste very doughy, they...

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Jenny
16.10.2024 - 06:24

Visited today , disappointed as not like other M cafes , drinks were cold , one sausage on an awful sandwich butter just slapped on in the middle of sandwich Fr...

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Linda
16.10.2024 - 06:24

Visit other m s cafes so was disappointed when I visited this one. Rubbish all over floor, napkins , table talkers ,food. We waited twice as long for food as we...

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Nestled within a bustling retail park, the M&S Café presents both charm and challenges. While some diners cherish the welcoming staff and relaxed atmosphere, others voice disappointment over inconsistent food quality and service. Patrons have experienced long wait times, cold dishes, and underwhelming menu options, leading to frustration. However, standout moments, particularly for breakfast, shine through, sparking appreciation for the café’s cozy vibe. Despite its popularity, the space feels cramped, often resulting in queues. Overall, while the café holds potential for a delightful break during shopping, consistency remains a key issue. Diners may wish to explore alternatives elsewhere.

Tripadvisor
3.0 ★ from 42 reviews
Jillyd77
08.11.2023 - 15:49

Went for a family visit everything was fine until eggs Benedict the egg was boiled not poached and the meal was cold so I do not recommend M&S please do better...

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KarlL544
08.11.2023 - 15:49

We stopped by for lunch while shopping on the estate. The menu wasn't very appealing, but we decided to stay and ordered a sausage breakfast roll and a 'crunchy...

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rosaline2015
08.11.2023 - 15:49

I stopped by M S early in the morning shortly after they opened at 8am. I browsed the store, purchased some fresh bread, and then headed to the cafe where I enj...

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Jillyd77
08.11.2023 - 15:49

I would not recommend this restaurant for family outings as they frequently run out of popular items. This has happened on multiple occasions.

Jenny
08.11.2023 - 15:49

Nice to pop in here for a coffee whilst out shopping. Pity the staff are not the most welcoming or friendly! Customer service courses would be of benefit here....

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Gastroranking-uk
3.0 ★ from 40 reviews

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