Kfc - Sefton

This filthy establishment wants shutting down. Chairs are broke. Rubbish is strewn all over the place. Its dirty from top to bottom. read more This filthy establishment wants shutting down. Chairs are broke. Rubbish is strewn all over the place. Its dirty from top to bottom.

We went inside to order 5 meals with only 4 people waiting inside and took 10 minutes for they to serve us then when they finally took our order the person was... read more We went inside to order 5 meals with only 4 people waiting inside and took 10 minutes for they to serve us then when they finally took our order the person was rude, we then ordered and waited 50 minutes for our food we asked how long it was gonna take and they said there were doing it now but 4 times we asked, then 4 people came in after 25 minutes of waiting and they ordered and got there food straight away then we had hassle with the orders being wrong so we had to talk them through what we ordered to want they have chucked our way, unbelievable and won’t be returning to this KFC

Went with my kids after a visit to the trampoline park. Food came out freezing cold, must have been sat on warmer for ages so 2 meals went back. Not convinced w... read more Went with my kids after a visit to the trampoline park. Food came out freezing cold, must have been sat on warmer for ages so 2 meals went back. Not convinced we weren't given the same back after a zap in the microwave. Server then put her finger in one of the buns to check if chicken burger was hot.... Yummy. Sat near front window, great view, but then I looked up and saw the wire lampshades were covered in thick cobwebs, right above our food, eww. Whole place needs a deep clean to be honest, but I won't be returning to see if it is any better!

Uncouth customers . visited here today no problems with the food or service the only issue was my companion with Aspergers had to endure sitting next to a table... read more Uncouth customers . visited here today no problems with the food or service the only issue was my companion with Aspergers had to endure sitting next to a table of 12 youths treating the place like a youth club non of them ordered food just sat in a noisy social group distressing my companion. Staff made no effort to remove them or even ask if they were eating food. This sort of thing us far to prevalent in this and similar establishments . Disability awareness is appalong

We decided to order at the till instead, but we were ignored for quite some time by the only male staff member present. When we finally placed our order, his sc... read more We decided to order at the till instead, but we were ignored for quite some time by the only male staff member present. When we finally placed our order, his screen froze before we could pay, causing a delay as it had to be rebooted. This resulted in a queue forming behind us. When we finally received our food and drinks, we were disappointed to find that the chips were overly seasoned and quite spicy, making them unsuitable for small children due to the high salt content. Overall, I will not be returning to this restaurant anytime soon. The staff definitely need better training in customer service, and the fries are seasoned too heavily. There are other similar restaurants nearby that prioritize customer satisfaction.