Reviews

Overall Total Score
3.8 out of 5
Very good | 1137 reviews

What GILLIAN L doesn't like about Costa Coffee:
We went for 1st time on Saturday, the restaurant has changed so much, chairs are so uncomfortable obviously to get u in and out ask quick as possible, air con blowing a Gale was freezing coffee cold cos of it Won’t be going there again View all feedback. What 1234shoesx likes about Costa Coffee:
Staff really friendly and helpful, coffee was amazing. Staff coped really well when delt with rude costumes when store was really busy. Staff have to put up with a lot with covid Gide lines and are doing everything they can. Really happy with are visit today happy to visit again. View all feedback.

Reviews from various websites

Tripadvisor
2.4 ★ from 36 reviews
John
29.11.2023 - 13:14

Absolutely terrible! Worst Costa I've ever been to....mouldy food on the floor, rude staff, terrible attitudes

Slouise1234Z
29.11.2023 - 13:14

This costa used to be good when all the girls used to work there. However all the girls have left due to horrific management and disgusting leadership from this...

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Mark
29.11.2023 - 13:14

I had a hot chocolate and it was ok a bit of the weaker side ,the wife had a coffee which was very nice

pat160
29.11.2023 - 13:14

Ordered coffees and toasted sandwich and told the girl I was sitting outside. 10 mins later no toastie and it was just left on the counter and gone cold. The gi...

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jennifergB3203KS
29.11.2023 - 13:14

Visited on a Sunday was able to enjoy the outdoor seating and cold drinks in the sunshine. Staff really helpful kept a good check on making sure customers did t...

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Costa has garnered a spectrum of opinions, showcasing a blend of both commendable and disappointing elements. While many patrons appreciate the friendly staff and quality coffee, concerns linger regarding comfort, management practices, and overall service efficiency. Reports of uncomfortable seating and cold food suggest a hurried dining atmosphere, detracting from the experience. Additionally, varying adherence to COVID-19 protocols raises questions about safety measures. However, some customers find solace in the outdoor seating and friendly service during bustling times. Ultimately, while Costa offers potential for enjoyable visits, several improvements are essential for a more consistent experience.

Heyrestaurants
2.4 ★ from 148 reviews
Joe
01.01.2024 - 08:08

Love this place...perfect for a coffee and catch up if u just want to get out the house! X

Kirsten
01.01.2024 - 08:08

The staff at this costa are consistently fantastic! Use costa all over the UK, this is my favorite. MAGHULL really needed this!

Retha
01.01.2024 - 08:08

The restaurant refused to accept the Wantu code and did not try to scan it. I will be going to Aintree in the future, as they allow the use of Wantu codes.

Damien
01.01.2024 - 08:08

My favourite Costa coffee in Liverpool staff are lovely and very clean love most of the coffees in there even the tea and cakes are yummy love meeting...

Owen
01.01.2024 - 08:08

The wait was long, the wrong coffee was served, and I didn't feel like going back to complain.

Menu
5.0 ★ from 4 reviews
Vojtěch
28.07.2022 - 15:26

The staff are super friendly and keep the place clean and tidy. the sofa on the back is my favourite place in the world! sarah and laura are the best workers wh...

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Rowena
28.07.2022 - 15:26

They enjoy a beautiful latte of the beautiful burrito with the beautiful curls, which was very easy on the eye he made my visit very pleasant, brought my drink...

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Henry
28.07.2022 - 15:26

We visit very often; excellent, helpful staff, good service and very popular. very much a meeting point for friends and family. today we called for breakfast!

Imogen
28.07.2022 - 15:26

Beautiful service, fast clean, can also sit, indoor and outdoor area, wheelchair access and parking very close to

Facebook
4.1 ★ from 32 reviews
Foursquare
3.1 ★ from 6 reviews
Google
4.1 ★ from 433 reviews
Restaurantguru
3.9 ★ from 454 reviews
Gastroranking-uk
2.5 ★ from 33 reviews
Int Restaurants
4.1 ★ from 487 reviews

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