Kfc - Sebring

I had a disappointing experience at KFC. I placed my order through their app and went to pick it up. When I arrived, the employee asked if I had ordered a drink... read more I had a disappointing experience at KFC. I placed my order through their app and went to pick it up. When I arrived, the employee asked if I had ordered a drink. I confirmed that I had and asked if it was sweet tea. She said yes but did so in a rude tone, as if I should already know my own order. Unfortunately, when I checked my drink, it was Mountain Dew instead of the sweet tea I requested. While I understand everyone can have a bad day, her attitude combined with the incorrect order was unacceptable. I suggest double-checking your order before leaving, as their customer service needs improvement.

We ordered two 3-piece white meat meals and confirmed our order twice with the staff. However, when we got home, we received all dark meat. The food was greasy... read more We ordered two 3-piece white meat meals and confirmed our order twice with the staff. However, when we got home, we received all dark meat. The food was greasy and unappetizing. We won’t be returning.

The drive-thru experience was disappointing. The woman who assisted me was rude when I politely asked for honey. Moreover, she wasn’t wearing a name tag, which... read more The drive-thru experience was disappointing. The woman who assisted me was rude when I politely asked for honey. Moreover, she wasn’t wearing a name tag, which I think is essential for all employees. My order number was 1619, and I visited on December 3, 2022.

We sensed some hostility from the cashier, and I hope it wasn't due to my Hispanic background. read more We sensed some hostility from the cashier, and I hope it wasn't due to my Hispanic background.

Is this really what KFC considers a 2-piece meal? It basically consists of one piece of chicken and a wing. I can't believe they're charging almost six dollars... read more Is this really what KFC considers a 2-piece meal? It basically consists of one piece of chicken and a wing. I can't believe they're charging almost six dollars for it!