Menchie's Frozen Yogurt - Seattle

This Menchie's Queen Anne location is compared to other substandards. It seems that there are lazy young teenagers who work and have no idea or are not interested in the success of this place. Windows are super dirty. Trash containers were filled with available waste products that were discarded by other customers. I'd expect this place to be above the rest. No.

Stop picking up my son. I bought 3 cups and spend $27 there, taste spoiled original taste took them back immediately because we can even eat it. The staff refuses to pay back so I can throw them all away from him. We always haven't tasted that much in another place. Not recommended.

This place is terrible. Unfortunately, my child loves froyo, so we land here more than I want. I never write reviews, but feel compelled to do this because this place has become so bad. Staff are all apathetic teenagers. Often, when we enter the store, nobody is in the register. We can see that someone is in the back room, and they can definitely hear us, but don't bother getting out (probably that they recognize? ll just scroll through their phone because they do not need to pay time for the customer). If we need help, we need to call someone. Super annoying. Store is absolutely dirty. If they don't have a pest problem, they'll probably be soon. The floor is visibly dirty. Toppings area is a total chaos (the employees do not disturb to wipe it off). Windows and doors are crushed and rough. External tables are coarse. Floor outside the tables is coarse (covered with the rest of yogurt spines). They force everyone to use a huge yogurt container and now apparently won?t even give you a reasonable size children cup when asked (they have kept at least some behind the counter and offer one if asked). Super wasted. They have also stacked a number of random boxes of supplies everywhere. Strange and unprofessional. Who's here? Look at everyone once in time and take some pride on your business. I will insist that we go somewhere when my child asks for Menchien.

Terrifying customer service of rude and uninterested teenagers who bare in front of us so that they could get a free part when their shift ended. I hope they can employ people who welcome customers and can practice some modicum of hospitality. We had to get chairs so we could sit outside.

Not impressed! 1. location is apparently being used for partial storage right now. the space is uninviting and gross. 2. the fro yo wasn't super cold, and quickly melted on a hot day 3. I tried to visit another location which Google said was open and then there was a sad paper sign on the door with changed hours which was a waste of a trip (y'all can update your hours very easily on google btw) 4. MOST importantly the single use plastics for toppings is HORRIFIC. I probably just killed a manatee because I wanted sprinkles. I can't imagine these plastics are better for the bottom line and they certainly aren't saving us all from COVID. Do better.