Hook Plow - Seattle

Went here to specifically try their weekend brunch because we are usually pleased with Marriott's spread. This was not as good as others, but fit the bill for filling us up before heading out for our sightseeing. Our hostess Andrea F could not have been any nicer OR attentive. In fact, she was more attentive than Leila our waitress. I get it that when parties opt for a buffet that there isn't much more service they need, but to have an empty water glass almost the entire time we were there and to have asked for more two times and it not served, is ridiculous. Andrea F came to the rescue with that plus a togo coffee cup for my husband. It pained me to leave an tip, but hopefully it was shared with Andrea

We ate our delicious fish and chips on the patio, watched people stroll by and the ferries sail away. The service was great, just a beautiful evening and great food and views

There were only tables dining on a Friday night and it still took over hours top east there. They were very slow with the food, got a few items wrong and then offered us free dessert. They came around raving about their special for dessert more than once and then we ordered it and they told us they were out of it. One person in the party ordered something else, and then when they finally brought the desserts out min later they let her know they were out of what she ordered so brought something else. Would not go back here

Really disappointed with our experience with Hook Plow. Had heard good things about the restaurant but after dining would never go back. Service was horrendous. We had to ask our server if there were any specials and wouldn't have known about them if we didn't ask. After three of the four of us received our food and one of the people we were with had a hair on their fries we finally flagged down the server to let her know about the hair and the missing dish to which she replied 'Perfect' and left with the fries. All the while we could see the missing dish up on the counter just sitting there getting cold and then we watched the watress walk by our table with the missing dish all the way to the back of the restaurant

We should have arrived hour later. When we arrived at there was very little set out. I filled up on a bagel and potatoes. When I checked back hour later, that is when the prime rib, eggs benedict, ham, etc... was available. By that time, I wasn't hungry anymore. I was extremely disappointed that this selection wasn't available when we arrived. Likewise, my son filled up on oatmeal and wasn't hungry when the rest was set out. We would have been better off ordering from the menu. Our waiter was great but I am giving the service only a two star because it was a poorly planned brunch