Dunkin' - Scranton
Dunkin'
Description
Dunkin’ Donuts on Mulberry Road presents a blend of delightful treats and notable challenges. While the 24-hour convenience and fresh selection endear it to many loyal patrons, consistent order accuracy remains a point of contention. Customers celebrate the friendly service and recommend standout items like the butter pecan iced coffee. However, frustrations linger regarding the drive-thru's design and busy morning hours. Overall, this location shines with fresh offerings and amiable staff, but improvements in order handling and traffic flow could enhance the experience for its growing clientele.
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Feedback
We love Dunkin Donuts. My husband always orders the egg, sausage, and cheese English Muffin, while I usually go for a bagel or doughnut. The food is always delicious.
I pre-ordered on the app and found my drink waiting for me as soon as I arrived. The staff was efficient and friendly.
The restaurant is in a great location, although it can get busy during the morning hours. It is easy to find and has plenty of parking. The staff is friendly. The butter pecan iced coffee is the best - please keep that flavor available all year round!
I couldn't have stared, but I couldn't write any criticism. went ordered a charlie had to make it 2 times and still not right. I mean, come one. If you don't know how to not sell it or other drinks or stay home, not the first time that I had a problem on the south side all the other dd no problems with my order
The service is in order, but the drive-thru is an nightmare! hopefully, the new one below will help the block. I think if they held the former building above the street, the drive-thru would have worked better.
