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Contribute Feedback What User likes about New China Gate:
Last day in Scottsdale and wanted a good Chinese food with my mother. She looks up, says it's him, and I said okay. I came there and the staff was very nice, even gave us an extra egg roll. I thanked her and came home to eat lunch. Let me tell you that this was a really extraordinary meal and I thank this restaurant for everything. I'll come back next time. View all feedback.
What User doesn't like about New China Gate:
I ordered a combo plate that included soup, an egg roll, and crab rangoons. I requested it to go. However, when I received my order, it was missing the soup, the egg roll, and the crab rangoons. I called the restaurant to report the mistake, but they were not helpful at all. View all feedback.
This place goes beyond and beyond with customer service. The gentleman who answered the phone (I think Pete) I can't remember taking the time to explain to me how to avoid going through third-party delivery locations to avoid overpayment. Wonderful attitude. He even threw soups and appetizers for free. The food is really good. Will order again.
The food and drinks are so good here. Came in to eat and had a very tasty margarita. I had the Singapore noodles and my boyfriend had the sesame chicken! Definitely recommend coming in to try!
Pros: this place has REALLY good food. We love the General Tso?s chicken and pork fried rice. Cons: their time estimates are always off. They tell us it will be 10 mins, but it always seems to be 30 mins. The person who answers the phone for call-in orders tends to forget names or get the names wrong.
Ordered chicken lomain. Got shrimp instead. Ordered general tzo chicken. It was nasty and no sauce. They wouldn't do a refund. Only offer in store credit. This food wasn't fit to feed to my dog.
We made the delivery. It was at our door under 20. It was delicious!
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