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Was treated poorly by the owner. Stopped in to get a coffee and use bathroom due to horrible traffic accident on hwy 17, couldn’t even get to counter before she scolded me for everybody that came in before me. Very bad customer service not a nice welcome to her business at all. Still did by a coffee and a muffin to support her business. Hoping for her to change attitude for a successful coffee shop. View all feedback.
I hate to post negative reviews but my friend and I had a bad experience here. The woman behind the counter was incredibly rude to my friend visiting internationally. We walked in, I was going to order a coffee and my friend, who is pregnant, asked to use the restroom. The woman refused to give her the key until I ordered, which I kindly told her multiple times I would and just needed a moment to decide. She then walked away from us and was very negative toward us we felt so unwelcome that we just left and took our business to the incredibly nice owner next door. I am not sure why the woman was so hostile especially since I had my wallet out to order our coffees but I’ve never experienced anything like this. I certainly hope there was not any bias here in the way we were treated. I would have loved to support this business if not for this interaction
The worst “coffee” ever. This woman did not understand my question of “where are the beans from? Who roasts them?”. How can you open a coffee shop without understanding the concept of roasting coffee beans?She was super rude about me asking, like I was out of line. Any decent coffee shop would be proud to freely offer, if not advertise their roaster. Totally undrinkable.
We stopped here for coffee during the storm. Our power was out and we needed our COFFEE! Great Americano, free WI-FI and they open at 5:30 A.M.?Service: 5/5
We came in for 2 coffees and 2 sandwiches...which amounted to 33. We were charged for a cardboard drink sleeve and for the reusable cups. !! We were also charged a 3% fee. Had I known this would be the case, I wouldn't have come in the first place. The food was just ok. The coffee was pretty good. Being nickel and dimed by a shop that is dirty and in need of updates was a huge turnoff. We went to Gayle's Bakery and got similar delicious items for less , kinder service, and cleaner atmosphere.
I have had okay coffee here and I have been in a few times even though I am not a local (anymore). Surf City was good and I enjoyed that place. It now seems to be continually going down hill every time I go in. Not clean and just looks rundown. Still remnants of Surf City, which is a sad reminder of better times.Food: 3/5