Dunkin' - Scotrun

If you want to wait 25 minutes for a toasted everything bagel to come out, not toasted with a tea spoon of cream cheese on it this is the place for you. Coffee... read more If you want to wait 25 minutes for a toasted everything bagel to come out, not toasted with a tea spoon of cream cheese on it this is the place for you. Coffee was decent.

I was able to purchase a small bottle of milk which was a great help but I pretty much agree with the reviewers before me regarding the turnaround time. Accepta... read more I was able to purchase a small bottle of milk which was a great help but I pretty much agree with the reviewers before me regarding the turnaround time. Acceptable in a pinch, perhaps.

Quite possibly the worst experience I've had at an eatery in my life, certainly the worst experience at a Dunkin'. Waited almost 1/2 hour for 2 regular coffees.... read more Quite possibly the worst experience I've had at an eatery in my life, certainly the worst experience at a Dunkin'. Waited almost 1/2 hour for 2 regular coffees. We went during an off peak time, with little line at all. 4 employees were on duty stocking shelves and cleaning and no one was making orders. There were 4 sets of customers waiting for orders and no one took the time to make anything or tell us what was going on even though I questioned what was taking so long for just regular coffee. When they finally made our coffee it was loaded with milk and sugar and a splash of coffee. They weren't even drinkable. Also overpriced for a Dunkin'.

Never again! Yesterday I waited 45 minutes thinking they were just busy and finally I asked somebody about my order and they didn?t even know they have my order... read more Never again! Yesterday I waited 45 minutes thinking they were just busy and finally I asked somebody about my order and they didn?t even know they have my order until I showed them my receipt. Anyway, I went again the second time thinking it was just amishap. I woke up early. I was the second person before they open and they didn?t have my order again!!! What a waste of time!The coffee isn?t worth it. If they only have another coffee place in the hotel. The worker pretended that she didn?t knowsomebody ordered cappuccino! What the heck! I would not have these people in my company!

It's obviously a convenient location and not a true DD since it's run by GWL. Prices are more expensive, and cannot use DD rewards app. I placed a big order 2 d... read more It's obviously a convenient location and not a true DD since it's run by GWL. Prices are more expensive, and cannot use DD rewards app. I placed a big order 2 days in a row for our family and both days we had issues. The first day the coffee ordersweren't marked, the sandwich orders were mixed and the cashier forgot to give us our donuts. Always ask for a receipt! He hadcharged us for an extra item as well in error. The second day, we used the kiosk to avoid the line. I got a notice that my orderwas ready, but it was only our coffee. Waited 10 minutes to ask about the food and apparently it was cleared off the screen andnever started?! Good thing I asked or I would have waited longer for no reason.