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Contribute Feedback What User likes about Maggiano's Schaumburg:
During our visit, we were informed that they had no reservations from OpenTable. I presented my confirmation, but they had no record in their system. I wasn't the only group facing this issue. They were able to seat us about 15 minutes later, but mentioned that a large party could be arriving soon. As always, the food and service were fantastic. View all feedback.
What User doesn't like about Maggiano's Schaumburg:
Last year for thanksgiving we got so much food, this year maggianos was quite stingy! Last year we were able to pick each of our dishes and this year it was shared. I didn't appreciate that. I'll be going somewhere else next year. View all feedback.
Our Thanksgiving dinner was amazing. The family style serving was perfect. The service, as usual, was great. We have tried other restaurants for Thanksgiving and this was one of the best. We brought home leftovers and had just enough for a couple of dinners. Plus no kitchen to clean or dishes to wash.
Our Server was great! I wish I remembered his name because he was great!
We always celebrate family gatherings at Maggiano's. The food us usually pretty good but the server was pretty clueless regarding vegan needs (cheese in cream sauce, etc. What's the most fristrating is that I made a reservation at 6:15 pm. I would have been happy being seated by 6:30 but at 7:10 pm, we were pushing the issue to sit. That's not acceptable. The front desk was literally a three ring circus and the hosting staff was clueless. So bummed.
We love Maggiano's. the food is very good. the portions are ample. and the take home pasta option makes for better value...especially for families. Just DO NOT reserve through Open Table. The manager was great to accommodate us on a Friday night. They did not have our reservation. She said they DO NOT use this system.
We are finding that this restaurant is slowly declining with their food quality and sloppy preparation making us feel it's all about getting the food out to the customer fast so they leave sooner. They used to have great bread and pasta cooked correctly and served nicely on the plate. It's not always that way now. We both had the take-home lasagna and it certainly lacks the quality it used to have. I'm sorry to say this, but for American Italian(southern) food, it is no longer the top place. I hope they will improve, because I will try them again, but not for a while.