Bb.q Chicken Schaumburg

Ordered online 3 seperate orders. 2 8pc wings of the same kind and one other 8 pcs. I'm halfway home after picking it up and notice I have 2 boxes. Called to complain because I ordered 3 items, I should receive 3 items (as these were orders for co workers). I was told that's how they box an order of 16, but I didn't order an 16. I was then told I should have specified to seperate. Why should I when I ordered 3 individual items. 2 separate orders should not be combined into 1, just because it's the same. That's poor customer service to make it convenient for you, but not what the customer ordered. Then basically telling me how to order, when I know exactly what I ordered: 3 items, should have received 3 boxes.

Perfectly fried Korean chicken. The flavors were amazing. The pricing was reasonable and the staff was friendly. Another Korean fried chicken restaurant we will be visiting again soon.

Can’t expect it to be same as the bbq chicken I had in Korea but it was still good. I had this chicken from other location but Schaumburg one is

The server made quite a few mistakes on our order and it wasn't handled very well. I was very annoyed but the owner of the restaurant did everything to help and even gave us a coupon for next time, as a means of apology. I appreciate the owner's willingness to help and chicken and wings are tasty as always. Thank you.

Food was average. Their secret sauce wings were a little weird. Not a bad place but also not very good.