Tim Hortons - Scarborough

The restaurant needs to enforce parking regulations to ensure the parking lot remains free from unauthorized vehicles. Nearby establishments encroach on the parking area and leave their vehicles haphazardly. Additionally, customers do not seem to grasp the importance of leaving space in the drive-thru so that cars can move freely from the south to the north parking lot.

This is the only coffee shop where I have found the best quality coffee, not to mention the friendly workers who always remember what I like. They know exactly what I want when I visit. Other coffee shops like Tim Hortons are either too creamy or too sweet. That's not the case here!

I had the worst experience at this restaurant: 1) The grilled cheese was soggy and the cheese was fresh but not melted. 2) The bagel was not toasted and had a big slab of cream cheese. 3) The Boston cream pie had no cream. 4) The frozen lemonade had no flavor and just tasted like ice. There were too many mistakes and my appetite was completely ruined.

Very unpolite site. Keep me waiting for long on drive thru saying system error. And provided drink which not properly hot and sugar not stirred well. When ask compensation they say go away. Very rude complain to tim horton company to look on the staff and improve customer service

At 6:24 we drove in to purchase a donut and asked the employee at the window if we can add a 10 pack of Timbits to the order. Your employee under a fake alias “tharan” took offence and treated us with the utmost disrespect for asking a simple question. From the tone to his actions, completely uncalled for when a simply answer would suffice. Your “manager” by the fake alias of Aisha then stepped up to “defend” her colleague; also very rude with her words and short. There’s absolutely nothing that should warrant that type of attitude if you work customer service. This location has poor customer service and horrible management. You are a disappointment to the Tim Horton’s brand and we will be formally submitting a complaint, along with further action.