KFC - Sayre
KFC
Description
Dining experiences at this restaurant have been marred by consistent mix-ups and poor customer service. Patrons have reported receiving incorrect orders, including missing items and unwanted substitutions, despite notifying staff of their preferences. Complaints extend to the drive-thru, where early closures have led to customer frustration and confusion. Many express disappointment in the lack of accountability and communication from the staff, leaving them feeling undervalued. With a notable absence of apologies for mistakes, diners question the restaurant's commitment to quality service, ultimately dissuading them from returning. This establishment struggles to meet customer expectations amidst overwhelming chaos.
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Feedback
Management was top
Coorperate, do something about this location and the staff. Not managers, coorperate, managaers seem to not do their
Horrible drive thru!Also, showed up at 7:33. I was told they were closing the lobby early at 7:30 and that I could use the drive thru. Then in the drive thru line when it was my turn, I was told sorry, but were closing early . The place is a joke.
Waited 60 minutes for 2 pieces of chicken, biscuit and a mashed potato. Got to the window and all out of the original recipe. Sat even longer while they went to get extra crispy. 5-6 people working. None really working. Asked to speak with the manager. Apparently he couldn’t talk. On the phone with the owner. All young people standing around and laughing. Stated there was someone training and they couldn’t go any faster. That person had to train. Ridiculous. This place is a joke. I have always loved KFC. I can go out of town and get some and be home before I’d even get to the window here. You have permanently lost our business.
I suggest choosing a different KFC location instead of waiting in line at the one in Sayre. Although we live less than two minutes away, we waited 22 minutes in the drive-thru for an expensive 4-piece tender meal. We won't be coming back to this location. The management definitely needs some significant improvement. On a positive note, the girl at the window was very friendly.
Menu
Wild Safari Meal
Wild Safari Meal
FAQ
More information
QR-Code for the menu
