Chipotle Mexican Grill - Savage
Chipotle Mexican Grill
Description
Dining at this restaurant is proving to be a frustrating experience for many patrons. Numerous reports highlight issues including long wait times, incorrect and cold orders, and poor customer service. Customers have found their drive-thru experiences particularly disappointing, often resulting in extended delays without the opportunity to exit the line. The inconsistency between mobile and in-store orders has been noted, with in-store transactions generally receiving better service. Overall, this establishment is facing significant criticism for its inability to deliver timely, accurate, and satisfying meals, leaving many disillusioned and vowing to avoid this location in the future.
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Feedback
Cold ingredients were wrong in both order and missing toppings. Everything was cold seemed like leftover food. I ordered first thing thinking fresh piping hot footbut, instead feld likecold, no correct ingredients sloppy.
If I wasn’t starving would have left. This place is poorly managed. Staff openly arguing. Mold on tortillas. Out of many ingredients and kids milk at 8 pm. Counter very messy. Nothing good to say about this. This has been in decline for a while.
Horrible service, low quality food, and atrocious wait times for FAST food. Also heads up because its not clear online, this location is order online ONLY. How stupid. Drive to the Shakopee location.
Typically, I try to write positive reviews even if my experience wasn't great, but I can't help myself. I have been to Chipotle across the country, but this place is the worst. Food is cold and the staff is rude. The quality is awful and the prices do not align with what you get. I paid extra for chips several times every single time they were stale and barely edible. I hope the new CEO sees this post (not holding my breath). This place is so bad its embarrassing. I would literally be ashamed to work here. Lastly, tell your staff that if they want tips (which they are not entitled to), DO BETTER. UPDATE: Hi Michael the link went to a dead page (404 error). I also went to the Chipotle website and submitted the info...hope to hear back from you. I look forward to your response. Food: 1 Service: 1 Atmosphere: 1
Have been here countless times and something always goes wrong. Either it will be closed unexpectedly with a hand written sign on the door or they will mess up your food order. They give you horrible portions at this chipotle and makes it not worth the money. If you come you here, you have to go in and order because they will mess up a drive through order every single time and leave out key ingredients you ordered. I have continued coming here due to convenience but will not ever come to this chipotle again. The 2 Shakopee locations nearby are much better staff and quality. This savage location is the worst one. I hope Chipotle Corp takes away this franchise from the current ownership. Service: Dine in Price per person: $10–20 Food: 1 Service: 1 Atmosphere: 1
Menu
Featured
Johnny Orlando BowlWhite Rice; Chicken al Pastor; Fresh Tomato (Mild) Salsa; Sour Cream; Queso Blanco; Guacamole
$20.5
KeithadillaFajita Quesadilla + Steak; Roasted Chili‐Corn Salsa; Sour Cream; & Chipotle‐Honey Vinaigrette.
$16.7
Fajita Quesadilla HackFajita Quesadilla + Steak; Roasted Chili‐Corn Salsa; Tomatillo Red‐Chili Salsa; & Sour Cream.
$16.7Drink
Side Dishes
Chips Tomatillo-Red Chili Salsa$3.5
