Shell - Sauk Centre

I didn't appreciate their attitude towards me, and I also didn't receive a full tank of gas yesterday. read more I didn't appreciate their attitude towards me, and I also didn't receive a full tank of gas yesterday.

I filled up with 91 octane gas on January 17, and when I tried to start my 2019 Equinox, which has less than 30,000 miles on it, it was completely frozen. I had... read more I filled up with 91 octane gas on January 17, and when I tried to start my 2019 Equinox, which has less than 30,000 miles on it, it was completely frozen. I had to add two bottles of Heat and push it into a heated garage. I've always believed their gas was good, but maybe it’s only reliable in the summer.

Truck wash: outstanding! Plenty of parking available! The restaurant offers a fantastic breakfast! There’s a chrome accessory section where I could easily lose... read more Truck wash: outstanding! Plenty of parking available! The restaurant offers a fantastic breakfast! There’s a chrome accessory section where I could easily lose track of time browsing. This truck stop is truly exceptional—it brings back memories of the classic stops from my early days on the road. They even have a CAT scale! If you're searching for fast food or a brand-new establishment, keep on driving. This is the kind of place I truly enjoy.

Great baked goods, food and trucker store. Fueling is non hassle and has decent parking most times. read more Great baked goods, food and trucker store. Fueling is non hassle and has decent parking most times.

I filled up with 91 here . My tank was 1/8 full so I got a full tank of gas, I made it less than 5 miles before my car starting shaking and misfiring . The deal... read more I filled up with 91 here . My tank was 1/8 full so I got a full tank of gas, I made it less than 5 miles before my car starting shaking and misfiring . The dealership stated the reason was poor fuel . They had to drain my tank and change an injector fouled by the fuel. I contacted this station immediately about their findings , Dan was immediately stand off ish and was less than helpful . He denied everything even before he did any report checks on his end, gave conflicting facts , like he’s sold a lot of premium and then went on to say they haven’t sold very much at all He never returned call, tried to put me on hold until I hung up, set up a face to face meeting where he avoided me by waiting in the parking lot. Eventually he came inside . He read the invoice and explained he couldn’t understand the dealership terms (troubling for a guy working at a mechanic, then he proceeded to act busy on his computer for 15 minutes where we could clearly see he was just looking at msn highlights, changing his desktop background and resetting passwords. He then called in another person as his tactics weren’t working , the guy he called luckily had more education and customer service skills . He was a lot more understanding and apologetic but showed his current water level and said he would call his fuel supplier. He followed up the next day and denied any bad fuel. I honestly started to believe him even though the dealer proved it was bad fuel. But he didn’t provide any tests from the fuel company so it’s hard to know if it even was tested . I have seen other reviews about bad fuel of 91 here . So even though they claimed I have been the only one it’s clear that’s a lie. I was left with a cancelled vacation, 2k in hotels from being stranded and a 2500$ bill to fix my car . They offered nothing . I have never seen poorer customer service . Dan is lucky to work in the office of a truck stop because I don’t think a McDonald’s would hire him. Their negligence costed me 5k in total and I am not alone. Save yourself the money , keep driving, there are plenty of gas stations that will treat you like a human and will sell you good gas. This place isn’t worth it .