Five Guys - Saugus

Was not busy. Food good, a fair price given the state of the economy these days. Counter folks friendly. Generally clean compared to many fast food establishments in the area. (Some maintenance needed in men's restroom, doorlock broken)Parking: Parking is at an open air mall. One needs to be cautious with other drivers careening across the lot w/o regards to stop signs., using the lot as a shortcut to other neighboring areas stores.

I ordered on “Active menus”! It was a good delicious tasty double burger, but I had them put on lettuce, tomato and pickle and it was swimming around in the sandwich. A little too much only need one tomato and a little bit of lettuce. They doubled it up too much. The fries are always good, but oily.

It's not surprising, the simple difference is that the food doesn't seem to be as artificial as most large fast foods.

Got my order wrong. I wouldn't mind but the cashier REPEATED the order back to me properly, so the cook screwed up. I got my order to go so i did not realize the mistake until I GOT HOME.

This location is convenient as it is right across the parking lot from where I work. The burgers are delicious and five guys easily has the best fries you can get at any quick service burger place. The only thing that brings this location down to 4 stars is that I almost always order ahead online for pickup on my lunch hour, orders almost always are not completely ready when you're picking up, which can be a little annoying when you have a limited window of time to eat lunch. Besides that, yummy burgers and fries.