Buffalo Wild Wings - Saugus

Good afternoon lunch place, recommend to try the Mango habanero wings, they are very tasty

I usually love Buffalo Wild Wings, but I've always had problems with this place around the takeover. The time you choose during checkout is not honored so that your food is simply sitting. As an example, I ordered for picking up at 8 and based on the entrance (and obviously by tasting) it sat for 20 minutes.

The food was really good, the service was just terrible. I'm from Montreal. I asked if they could do the Habs/Bruins game....No! Really?! Wth... the waiter even tried to cheat us on the last bill. No, we're not that drunk honey, better luck next time. The experience was just a disaster. A colleague took me there, a first timer from Canada, told me it was good (chain) he was from Nevada. He said try another place before the verdict. I will.

Large wing lol but if you want some real southern fried wings here baby lolololol jkjk

Zero stars would be still more than this location deserves. First of all it 's not the first time but more like the fifth time that trying to get seated takes forever. There is never anyone at the entrance stand. I never complained before because I know that staffing and covid issues have destroyed the restaurant industry. However this my experience yesterday afternoon Friday 1/28 was absolutely ridiculous. My family and I arrived and were standing at tne empty host stand. Servers continuously walked right by us and purposely trying to not make eye contact or acknowledge us waiting. The rudest bartender (older with glasses) was really what put us over the edge. She had an Empty bar not one guest which makes sense because she 's terrible and rude. She was walking around on her phone in her empty bar area. I finally asked her if we could be seated and she said I 'm the bartender! The place was empty. No maybe 4 tables total and an empty bar. WE LEFT and will never return. Where was the manager never saw one! If your three servers can 't handle a restaurant with only three tables in the dining room total (1 table each) then they are in the wrong industry. Your bartender takes the cake though. She 's a disgrace.