Tim Hortons - Sarnia

I have consistently received outstanding service at this Tim Hortons! Earlier this evening, I was helped by a young lady who provided fantastic customer service (I think her name was Mila). I can honestly say that tonight, just like every other time I've visited this location, the staff were friendly, courteous, and patient while taking my order. I always leave this place feeling good. Thank you to the Colborne Road Tim Hortons team for your reliable and positive customer service!

I believe her name is Amrminder (though I might have spelled it incorrectly). She is an exceptional employee who consistently gets my orders right, even when I make them quite complicated. If you're considering promotions or raises, she absolutely deserves it. She is, without a doubt, the best employee I've ever encountered at this establishment.

My wife visited two different Tim Hortons today to get an ice cap, and she was really upset when a lid popped off while she was getting out of the car, spilling the drink. About 20 minutes later, we went to our local Tim Hortons in Colbourne to buy another one, and the same thing happened right at home! It seems that the plastic for the lids has changed, and they don't always stay secure. Chelsea, however, was fantastic and offered to replace both drinks, even though we had already gotten one from another location.

This location was a little on the busy side today at 5:00 pm. Drive through was lined up around the building however the service was quick, it only took me a couple of minutes to get through. Ordered a coffee and sandwich. The order was exact and the server was courteous. It appeared that there was no one seated inside, maybe next time I'll just walk in.

Always a welcoming atmosphere, wonderfully trained staff, courteous and quick. A great location to enjoy a beverage.