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Contribute Feedback What User likes about Swiss Chalet Chicken & Ribs:
This was actually pretty good. My BIL said he tried it some time ago when first offered and it was too fatty....and the server said the same about it but that now the meat was very good. I tried it and was pleasantly surprised. I wasn't sure about beef at a chicken and ribs joint but I'll likely try it again...I love Roast Beef! View all feedback.
What User doesn't like about Swiss Chalet Chicken & Ribs:
I get told they're out of chicken for the night, 30 mins before the close. They tell me they can offer me something else. What else would I order besides chicken? Sir would you like ribs? NO, I want chicken, that's why I ordered from you!! View all feedback.
My wife and I stopped in mid-week when the restaurant wasn't busy. The server was very pleasant greeted us right away. She quickly took our order but that's where everything went downhill. My wife ordered the chicken pot pie and it arrived cold. I ordered the hot beef sandwich and it arrived with uncooked vegetables (broccoli and cauliflower). They weren't just under cooked - they where actually raw. The server took the chicken pot pie back to the kitchen to have it heated up, i assume microwaved, and it was returned hot. She offered me a salad in place of the raw vegetables.We felt sorry for the server for having to correct the mistakes of the kitchen. It's hard to understand how raw vegetables can be put on a plate and anyone with food service experience would think they were cooked.This will probably be our last visit because everytime we go there our orders arrive with errors or poor quality.
This was actually pretty good. My BIL said he tried it some time ago when first offered and it was too fatty....and the server said the same about it but that now the meat was very good. I tried it and was pleasantly surprised. I wasn't sure about beef at a chicken and ribs joint but I'll likely try it again...I love Roast Beef!
Terrible experience! After 30 minutes of messing with their broken website I gave up and called to order, which I hate! I hate it because you call a call center and they're scripted; it's like talking to a robot only worse. I digress however, we finally placed our order and waited. They said it would be there by 2:15 ; 2:15 came and went and nothing. So I called them, got a run around and was told if I still hadn't got my food in another half hour I had to call back and get it free. So we sat at work starving for another half hour, still no food. So I called back and they said that they would refund me (least they could do by this point we had been waiting an hour and a half) but we would still get out order which was out for delivery. It was another 25 minutes before the delivery guy showed up. When he finally did he was kind of rude and unapologetic. When I relayed the information his manager gave me about the free food, he wanted me to wait further while he called to 'verify' this (as if it made any difference to him, if I was lying they already had my credit card info and could charge me for the meal) he then tried to tell me how awful his day was because he was busy!So we finally got our food, which was cold at this point and had to be microwaved, suffice to say I'm certainly glad I didn't have to pay for it as it was awful! It's too bad as well since it had the potential to be good but waiting almost 2 hours for delivery is a joke and getting cold food is no bueno! It'll be a while before I order or eat swiss chalet again!
We had a large last minute order our business meeting went late and none of us had eaten . We ordered 32 meals in half and hour we were able to pick up . The service was fast and friendly . We will definitely order again !
If you are going to want to miss the lineups for takeout at this location, call the 1.800 # and place your order before you arrive! I have saved myself many a frustrating time being able to walk in, pay for my order and get out of there while others stand in line waiting for the one clerk to get their order straight. The food is always consistent, you would expect it to be. Think smart - order ahead!