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Contribute FeedbackDespite varied experiences from greasy food to great coffee and service, McDonald's restaurant in Canada has inconsistent quality and service standards. Customer reviews range from complaints about missing ingredients and poor service to praise for friendly staff and delicious coffee. Options include healthier plant-based burgers and the convenience of multiple ordering choices. The location near Super 8 is convenient, offering tasty meals for guests and picturesque views by the river. While improvements have been made, visit at your own risk for a hit-or-miss experience in terms of food quality and service.
I always find the staff pleasant and helpful here. Last time I was in a staff member punched my order into the computer kiosk and we then had a pleasant conversation while I waited for my order. You don't see this kind of service very often at a fast food restaurant!
I am not an avid McDonalds goer, but in the past year I went a few times, the last time really will be my last time. Suddenly, things changed, it was never like that before whether staff changed and decided not to be nice, or if its coincidence, I don't know. I always ordered Chicken nuggets meal, i always got 2 honey's.. this last time it was 1, I asked if i could have another and they said oh we'll have to charge you for that. I was surprised, I asked politely when that changed because in this case the previous week I was there and I had also gotten 2, she said well maybe the crew decided to be nice and give you two but it's been our policy for months. She was not even really very nice about it. They charge for mcchicken sauce which they never did before too but it also comes different. One of the other times I went the crew stated she thought it was silly but what can you do. I know places in europe where they post on the menu extra ketchup/ sauce extra charge. Never again!
Great service, super friendly staff and hot tasty fast food. The staff were very helpful in advising us about places to visit and good, reasonably priced restaurants.
They've improved significantly over the past couple of years yet there are days when you had better check your receipt, your Order, (& your table and chair IF you're Dining In. 80 % satisfactory now-a-days.) Go to Exmouth St. at Lambton Mall Road McDon's! ( Avoid the worst at London Rd. where crabby, Crabby CRABBY Joe's is!)
It's McDonalds so everything tastes the same everywhere you eat .. but this one has the best and friendliest owner/operator .. she is so friendly and I loved the story behind her licence plate!!!