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Contribute FeedbackDespite mixed experiences at this restaurant, many guests found highlights in its inviting ambiance and delightful live music. Diners praised the food for its creativity and southern influences, often enjoyed alongside excellent drink selections. However, service inconsistencies marred the dining experience, with long wait times for attention and orders, leading to frustration for some. Additionally, issues with reservations and outdated website information exacerbated guests' dissatisfaction. While the atmosphere and culinary offerings appeal to many, the need for improved service remains a critical concern for potential patrons looking for a seamless dining experience.
The food was good, the ambiance was nice, and the entertainment was enjoyable. However, there were several issues that left a negative impression. Firstly, after being seated and given menus, we had to wait over 30 minutes for the waitress to come by. Secondly, the wait time for our meal was excessive because the chef didn't prepare orders in sequence. Additionally, after asking for the bill, it took 20 minutes and some effort to finally receive it. Our 1.5-hour dinner turned into a 3-hour ordeal due to the lack of attention from the wait staff, who seemed more focused on the bar patrons than the restaurant guests. Lastly, the tip issue was disappointing as well. Despite leaving a 9% tip due to the poor service, we discovered that the restaurant had charged us a 21% tip on our credit card statement. Overall, we will not be returning to this restaurant.
I was pleasantly surprised by this restaurant! The service and food were excellent. We didn't realize it was 1/2 price burger night on Thursdays, and we were treated to live music by a talented violinist and guitarist. While it may not be a gourmet dining experience, the value for the price definitely deserves a 5-star rating!
We booked a reservation for 5:00 on Tuesday, but when we arrived at the restaurant at 5:00, it was closed and dark. We returned at 6:00 after dining at another place nearby, only to find that the restaurant was still closed and dark with no sign on the door. It turns out that they are only open from Wednesday to Saturday, and they had not updated their website to reflect this.
Not a good experience from the start. Their menu on the website is no more and they are serving mostly hamburgers. At 6:30 pm they were out of iced tea. They brought one diner the wrong thing. Asked her if she wanted something else and then charged for both items.
This was a surprise! Great service and food. Thursday night unbeknown to us was price burger night. They also had a violinist and guitarist playing, they were really good. This is not gourmet but for the price they get stars!