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Contribute Feedback What User likes about Colonial 154 H:
The staff was wonderful and the house itself is amazing and really beutifull. We had an early flight and the staff let us wait until our check-in was available and we were checked well before the official time. Recomend this bed and breakfast! View all feedback.
What User doesn't like about Colonial 154 H:
Nice little hotel in the center of Santo Domingo, cozy and cute. Clean and tidy, high quality bed sheets, very comfortable. The staff is friendly, we were received nicely. The only thing keeping me from giving 4 stars was the breakfast, it was very small, no fruit, just coffee, juicy, bread and egg. I would have expected at least some fruit being in a tropical island. For the price it could step it up a bit. Had to g... View all feedback.
The hotel and location are great, however we did have an issue. My fiancé and I stayed there from 9/01 9/04. WE checked in around 4 PM on 9/01. As soon as we got the room we checked it, the bed was full of hair and when we pulled the covers the bedsheets had random blood stains and the duvet was also stained. We reported said issue however the house keeper was gone for the day. So we tried to clean the bed as best we could, bought disinfectant spray and covered the pillows with T shirts. The next day we once again reported the issue to the manager. She quickly spoke with the house keeping staff and the sheets were changed and the room cleaned. The manager mentioned a discount due to the inconvenience. Said discount has yet to be received.
No window in most rooms, no hot water. A terrible experience. They offered a refund but said they could not process it as it was the weekend. Now they claim they never offered a refund. I had to go to a different hotel in Parque Colón to get a shower and the staff and rooms were wonderful. Stay elsewhere, the city has plenty to offer. UPDATE: I paid 90 USD for a windowless room, sorry for thinking your hotel provided adequate rooms. There was no hot water for the WHOLE OF MY STAY, please do not make things up. Your response just adds insult to injury
The staff was wonderful and the house itself is amazing and really beutifull. We had an early flight and the staff let us wait until our check-in was available and we were checked well before the official time. Recomend this bed and breakfast!
Awesome service and beautifully redecorated colonial house into this cozy hotel. Rooms can be small but for the location, decor and price it's totally perfect
WHAT A GEM!!! such a nice small hotel. very stylish. super comfy bed and sheets, awesome spacious bathroom. we just loved it. we had a late check out. breakfast was good. everyone very friendly. good location. felt safe and comfy. a big yes to this hotel!
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