Starbucks - Santa Rosa

RUDE STAFF !!IMPATIENT !!INCOMPETENT!!Going to Peat's Coffee from now on.This store has me boycotting SB foreverNever going to SB again even if it's only coffee in town.

Now I usually don't have any complaints about this store because they usually always get my order right however the last two times I have gotten my order I left unsatisfied. I usually order an Iced Matcha Latte however the last two times I got it, they matcha was now blended right. I would go to take a couple of sips from my drink and be met with a mouthful of pure matcha powder, even after mixing it around myself.

Terrible, Starbucks personal were occupying the good tables n chairs, always seems to be hearing problems always asking same questions over n over again. Poor

Keep in mind: *I NEVER COMPLAIN*I live right next to this Starbucks location and every time I go here I'm disappointed, my food always comes out under cooked. One time my they served me a grilled cheese with bits of charred food that I am assuming was from them not cleaning out their oven. I order the frappes just the way they come and they are always watery and missing ingredients. For example, I ordered a caramel ribbon crunch and the whip cream at the bottom was no where to be found and the crunch was nonexistent. Super disappointing I can't even go to my nearest Starbucks, I'm having to drive across town to get a decent order. Mind you they have employees coming and going all the time!

Very good service coffee always fresh hot keep up the excellent work thank you ?